You will be responsible for the Customer Service activities and Credit Management. Main responsibilities are: Foster a high‑performance culture centered on collaboration, continuous learning, and customer satisfactionEnsure outstanding quality in all customer service activities, securing a seamless and satisfying customer journeyHandle complex credit situations and interface with critical customers, approving credit assessments from internal partners (Sales)Monitor service-level KPIs and performance metrics at both team and individual level, ensuring goals are consistently achievedDevelop and implement team strategies, identifying opportunities for continuous improvement and efficencyCollaborate closely with multiple departments as well as with headquarters, on projects impacting customer experience and operational efficiency.Participate actively in management discussions and contribute to key business decisionsContribute to innovation projects, including the rollout of digital and AI tools What makes you stand out Proven experience in managing operational teams within Customer Service and/or Credit Management environments.Ability to work effectively in multidisciplinary contexts and engage with various internal and external stakeholders.Strong orientation toward continuous improvement, data analysis, and the resolution of complex problems.Advanced knowledge of digital tools (ideally MS Dynamics, Genesys, CAM) for operational management and reporting.Hands-on attitude with a strong ability to collaborate on projects and maintain relationships with headquarters and other subsidiaries.Fluent English (C1 level).Bachelor’s degree We are looking forward to your application and to applicants who enrich our diverse culture!
BALHARMONICATION e.U. sucht in Frankfurt am Main eine/n Customer Service Mitarbeiterin (m/w/d) (ID-Nummer: 13638741)
Emirates Airlines sucht in Frankfurt am Main eine/n Customer Sales & Service Team Leader - Frankfurt (ID-Nummer: 13335478)
AirPlus International GmbH sucht in Neu-Isenburg bei Frankfurt am Main eine/n Praktikant Customer Service (m/w/d) (ID-Nummer: 13661028)
Gerne beantworten wir Ihre Fragen telefonisch unter der per E-Mail unter folgender Adresse: frankfurt-main@hofmann.info Wir freuen uns, bald von Ihnen zu hören! Wir wertschätzen Vielfalt und begrüßen daher alle Bewerbungen - unabhängig von Geschlecht, Nationalität, ethnischer und sozialer Herkunft, Religion/Weltanschauung, Behinderung, Alter sowie sexueller Orientierung und Identität.
e-shelter security GmbH sucht in Frankfurt am Main eine/n Manager für Service und & Wartung (m/w/d) (ID-Nummer: 13048456)
Ihr Ansprechpartner Tempo-Team Personaldienstleistungen GmbH Industriepark Hoechst C 820 65926 Frankfurt am Main Frau Sabine Seebald hoechst@karriere-tempo-team.com Telefon: 069 / 3 05 - 35 07 Fax: 069 / 3 05 - 16 37 2 Anzeige ID 104999 Vermittlungsart Arbeitnehmerüberlassung Branche Kaufmännische Berufe & Assistenz Arbeitsort 65929 Frankfurt am Main
Teamleiter Sales Support & Customer Service (m/w/d) - Medizintechnik in Frankfurt am Main Sie arbeiten als Teamleiter Sales Support & Customer Service (m/w/d) für ein renommiertes, international stark wachsendes Unternehmen aus der Medizintechnik, welches zu den Global Playern in der Branche zählt.
Every day, a team of around 4,800 people from over 60 nations works at SCHOTT Pharma to contribute to global healthcare. The company is represented in all main pharmaceutical hubs with 17 manufacturing sites in Europe, North and South America, and Asia. SCHOTT Pharma AG & Co. KGaA is headquartered in Mainz, Germany and listed on the Frankfurt Stock Exchange as part of the SDAX.
Main Accountabilities To control of service inadequacies is maintained by establishing and monitoring service indicators and overall performance, and taking necessary action to achieve targeted service standards.
MAIREC Edelmetallgesellschaft mbH sucht in Alzenau bei Frankfurt am Main eine/n Manager Logistics & Refining Service (m/f/d) (ID-Nummer: 13753463)
This position acts as the service sales liaison between the Leybold factory and the client with the intent to teach companies how to maximize the life cycle of their equipment through means of the VTS Service Ladder. Main Responsibilities: This position is an even mix of time in the home office and on-site work at some of the worlds most technologically advanced factories, to demonstrate to engineers and management how to maximixe the life of their equipment by teaching and promoting the VTS Service Ladder.
Concordia International Forwarding GmbH sucht in Frankfurt am Main eine/n Customer Service / Mitarbeiter/in Vertriebsinnendienst Luftracht Import aus den USA m/w/d (ID-Nummer: 13543872)
Customer Service Specialist (m/w/d) - Medical Device - Frankfurt am Main in Frankfurt am Main Sie arbeiten als Customer Service Specialist (m/w/d) in Frankfurt am Main in Vollzeit für ein renommiertes, international stark wachsendes Unternehmen, das als Marktführer in der Kardiologie etabliert ist.
Sales Support & Customer Service Specialist (m/w/d) - Medizintechnik in Frankfurt am Main Sie arbeiten als Sales Support & Customer Service Specialist (m/w/d) für ein renommiertes, international stark wachsendes Unternehmen aus der Medizintechnik, welches zu den Global Playern in der Branche zählt.
Für ein digital geprägtes, wachstumsorientiertes Zoll- und Logistikunternehmen im Rhein-Main-Gebiet suchen wir einen Customs Operations Manager (m/w/d), der operative Kompetenz mit strategischem Weitblick verbindet. Ihre Aufgaben mit Überblick und Verantwortung: Gesamtverantwortung für die operative Import- und Exportverzollung über alle VerkehrsträgerFachliche und disziplinarische Leitung eines Teams von rund 15 Zoll-Spezialistinnen und -SpezialistenSicherstellung rechtskonformer, effizienter und termingerechter ZollabwicklungAnalyse, Optimierung und Standardisierung bestehender ProzesseAktive Mitgestaltung von Digitalisierungs- und Automatisierungsprojekten im ZollbereichSteuerung komplexer Zollvorgänge sowie Bearbeitung von Sonderfällen und EskalationenBeratung von Kunden und internen Fachbereichen bei zollrechtlichen FragestellungenEnge Abstimmung mit Behörden, IT, Operations und externen Dienstleistern Ihr Profil das bringen Sie mit: Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation im Zoll- oder LogistikumfeldMehrjährige Berufserfahrung in der operativen ZollabwicklungFundierte Kenntnisse zollrechtlicher Verfahren, Dokumentationen und gesetzlicher RahmenbedingungenFührungserfahrung oder klare Ambition, Verantwortung für ein Team zu übernehmenHohe Prozess- und IT-Affinität sowie Interesse an digitalen LösungenAnalytische, strukturierte und lösungsorientierte ArbeitsweiseSehr gute Deutsch- sowie gute Englischkenntnisse Das bietet Ihnen unser Partner: Schlüsselrolle mit hohem Einfluss auf Struktur, Qualität und Weiterentwicklung des ZollbereichsModernes, digital ausgerichtetes ArbeitsumfeldFlexible Arbeitszeiten und Möglichkeit zum mobilen ArbeitenAttraktive Vergütung mit variabler Komponente30 Tage Urlaub sowie zusätzliche betriebliche BenefitsKlare Perspektiven in einem wachstumsstarken UnternehmenProfessionelles Team, offene Kommunikation und strukturierte Einarbeitung Next Step: Was uns wichtig ist: Sie als Mensch!
Main job responsibilities: -English and Hungarian language – fluent (written and spoken) -Previous experience in managing an Operations/Warehouse, ideally in production environment, leadership experience, ability to build relationships with customers, - Capability to define strategic plan for the site, negotiation, project management and presentation skills
Werde Teil unseres Teams und starte bei der Allgeier Public ab sofort in München, Berlin oder Frankfurt am Main mit einem Remoteanteil (40%) als IT Service Manager Hardware Rollout (m/w/d). Deine Aufgaben Technische Steuerung von Rollout-Teilprojekten im Public SektorKoordination der beteiligten internen und externen Teams bei den RolloutsOrganisation der Inbetriebnahme und Umschaltung von NetzwerkkomponentenSicherstellung der Einhaltung von Qualitätskriterien im Rollout-ProzessErstellung von Reports und Statusberichten innerhalb der Organisation Dein Profil Abgeschlossenes Studium oder eine abgeschlossene Ausbildung mit IT-Bezug und entsprechender Berufserfahrung erforderlichFundierte Praxiserfahrung in einem technischen Umfeld mit erhöhten Sicherheitsanforderungen (z.B.
Auf einen Blick Ausgeschrieben seit: 10.03.2026 Branche: Lager / Logistik Tätigkeitsbereich: Leiter/in - Logistik Einsatzort: Frankfurt am Main Bewerbung: Ohne Anschreiben Referenz-Nr.: 104242A47864
Auf einen Blick Ausgeschrieben seit: 10.03.2026 Branche: Lager / Logistik Tätigkeitsbereich: Leiter/in - Logistik Einsatzort: Frankfurt am Main Bewerbung: Ohne Anschreiben Referenz-Nr.: 104242A47864
The Customer Operations checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for B2B customers, he/she is responsible for managing retailers’ requests, involving the correct people into the organization for resolution.
The Customer Operations checks orders in terms of quality, quantity, prices and delivery date and tracks the status until final delivery. Being the main “day to day” contact for B2B customers, he/she is responsible for managing retailers’ requests, involving the correct people into the organization for resolution.
Academic Work Germany GmbH sucht in München, Stuttgart, Köln, Frankfurt am Main, Hannover eine/n Account Service Consultant (m/w/d) (ID-Nummer: 13716341)
Kontakt IMPACT GmbH - Niederlassung Frankfurt Christina Liesegang An der Hauptwache 2 60313 Frankfurt am Main Frankfurt@impact-group.de 06929 / 728960
Kontakt IMPACT GmbH - Niederlassung Frankfurt Christina Liesegang An der Hauptwache 2 60313 Frankfurt am Main Frankfurt@impact-group.de 06929 / 728960
Location: Mobile Work (Mexico) What you’ll do Lead the charge: Manage cross-functional teams to deliver software into major retail environments Be the face: Build strong customer relationships as the main contact throughout the project lifecycle Keep it agile: Support Agile processes and enable smooth development execution Own the numbers: Manage budgets, forecasts, and invoicing with precision Stay ahead: Report on status, risks, and financials across stakeholder levels Solve smart: Resolve issues, ensure quality, and keep projects on time and on budget What you bring A degree in Computer Science, IT, or a related field Strong experience in the Central/Latin America`s retail market, experience in IT/software projects; POS background is a plus Proven success in managing customer-facing projects, including budgeting and contracts Strong communication skills and confidence in stakeholder management Team-oriented, creative in problem-solving, and adaptable to dynamic environments Fluent in English Willingness to travel and take your expertise global
e-shelter security GmbH sucht in Frankfurt am Main eine/n Case Manager (m/w/d) (ID-Nummer: 13048423)
SVD National Key Account Manager As a SVD National Key Account Manager, your mission is to [briefly describe the main mission]. You will report to [add Hiring Manager title]. You will To be in charge of Scientific vacuum division Key accounts of China in R&D and ANA , and responsible for the sales result of this kind of business.Identify the tailored strategy and long term cooperation of every defined Key Account customers and report to her/his manager.Follow up the full process of Key Account inquiry.
You will champion disciplined commercial execution, strengthen solution guidance, and build a culture of excellence within a high‑performing scientific sales organization. Main Responsibilities:Strategic Leadership & Market ExecutionTranslate global divisional strategy into a clear regional execution roadmap.Set focus areas, priorities, and tactical sales plans across key scientific segments.Grow share of wallet and market share within targeted accounts.Enable proactive opportunity identification, accurate product selection, and value‑driven quoting.Sales Excellence & Commercial PerformanceUphold a non‑negotiable standard of sales excellence across the business line.Lead full P&L and balance sheet responsibilities, ensuring profitable, sustainable growth.Oversee pricing strategies that strengthen competitiveness and margin health.Optimize direct and indirect sales channels to maximize market coverage and efficiency.Customer Engagement & Key OpportunitiesPrioritize strategic customer segments and major growth opportunities.Lead high‑value negotiations and long‑term partnership discussions.Advocate for a customer‑value‑driven commercial approach.Market Development & Applications CollaborationPartner with Product Support, Applications Engineering, and Product Management to refine guidance and solutions.Drive creation of technical content, success stories, playbooks, and targeted marketing initiatives.Strengthen cross‑selling and upselling across Vacuum Technique divisions.Team Leadership & People DevelopmentLead, develop, and inspire the regional scientific sales organization.Build a strong talent pipeline and reinforce a high‑performance, customer‑focused culture.Role‑model Atlas Copco’s cultural behaviors and leadership expectations.Operational Excellence & GovernanceMonitor KPIs, scorecards, and performance metrics to ensure execution discipline.Streamline operational processes that support efficient, responsive sales activity.
Every day, a team of around 4,700 people from over 60 nations works at SCHOTT Pharma to contribute to global healthcare. The company is represented in all main pharmaceutical hubs with 17 manufacturing sites in Europe, North and South America, and Asia. SCHOTT Pharma AG & Co. KGaA is headquartered in Mainz, Germany and listed on the Frankfurt Stock Exchange as part of the SDAX.
Field Service Engineer/Servicetechniker (m/w/d) - Medizintechnik in Frankfurt Sie betreuen die Region Rhein-Main für ein renommiertes, stark wachsendes Unternehmen aus der Medizintechnik (Radiologie). Wohnort flexibel / sollte im Einsatzgebiet liegen.
Coordinate and supervise all on-site activities, from initial access inspections through to final account settlement. Act as the main point of contact for our clients from the house erection date onwards. Lead and coordinate subcontractors and partner companies working on site.
Wenn Sie ein Geschäftsfeld nicht nur betreuen, sondern aktiv weiterentwickeln möchten und dabei höchste Qualitätsansprüche als selbstverständlich betrachten, könnte diese Rolle Ihr nächster Schritt sein. Für ein international tätiges Logistikunternehmen im Rhein-Main-Gebiet suchen wir einen erfahrenen Business Development Manager (m/w/d) Healthcare, der das Life-Sciences-Segment nachhaltig ausbaut und als verlässlicher Partner für anspruchsvolle Kunden agiert.
What you can expect The Sales Manager Italy North‑West will play a pivotal role in driving the company’s business growth by acquiring new customers and further developing the assigned portfolio, with a particular focus on the Fleet sector, leveraging a comprehensive multi‑service approach across the North‑West Region. The main responsibilities will be: Acquire new corporate customers, primarily medium and large enterprises, with a strong focus on the Fleet sector.Identify business opportunities by managing hot leads and proactively building your own pipeline of potential clients.Develop and expand the customer portfolio within the assigned geographical area.Independently manage the full sales cycle, fostering long-term and trust-based customer relationships.Support existing customers with a consultative approach, including delivering tailored insights through customized data analysis.Conduct up-selling and cross-selling activities across the full range of DKV products and services.Participate in business trade fairs and industry events to strengthen market presence and generate leads.Maintain a daily field presence, ensuring close customer contact and deep market understanding.
What you can expect The Sales Manager Italy South‑Center will play a pivotal role in driving the company’s business growth by acquiring new customers and further developing the assigned portfolio, with a particular focus on the Fleet sector, leveraging a comprehensive multi‑service approach across the South‑Center Region. The main responsibilities will be: Acquire new corporate customers, primarily medium and large enterprises, with a strong focus on the Fleet sector.Identify business opportunities by managing hot leads and proactively building your own pipeline of potential clients.Develop and expand the customer portfolio within the assigned geographical area.Independently manage the full sales cycle, fostering long-term and trust-based customer relationships.Support existing customers with a consultative approach, including delivering tailored insights through customized data analysis.Conduct up-selling and cross-selling activities across the full range of DKV products and services.Participate in business trade fairs and industry events to strengthen market presence and generate leads.Maintain a daily field presence, ensuring close customer contact and deep market understanding.
What you can expect The Sales Manager Italy North‑East will play a pivotal role in driving the company’s business growth by acquiring new customers and further developing the assigned portfolio, with a particular focus on the Fleet sector, leveraging a comprehensive multi‑service approach across the North‑East Region. The main responsibilities will be: Acquire new corporate customers, primarily medium and large enterprises, with a strong focus on the Fleet sector.Identify business opportunities by managing hot leads and proactively building your own pipeline of potential clients.Develop and expand the customer portfolio within the assigned geographical area.Independently manage the full sales cycle, fostering long-term and trust-based customer relationships.Support existing customers with a consultative approach, including delivering tailored insights through customized data analysis.Conduct up-selling and cross-selling activities across the full range of DKV products and services.Participate in business trade fairs and industry events to strengthen market presence and generate leads.Maintain a daily field presence, ensuring close customer contact and deep market understanding.
Bechtle GmbH IT-Systemhaus - Frankfurt am Main sucht in eine/n Key Account Manager (m/w/d) (ID-Nummer: 13721014)
Visit our career site on the web at www.dhl-usa.com/en/careers/jobs.html As an Air Export Agent you will be responsible for the movement of our customer’s air export shipments. You will be the main point of contact for coordination between customer’s shipment exports and shipping carriers. Key Responsibilities: Processes, handles and distributes all required documents in the shipping area.Performs booking and booking optimization according to internal guidelines as defined by Product.Performs pickup arrangement.Ensures customer requirements are met and takes corrective actions in case of deviations from customer requirements.Ensures documents are completed and updated in a timely and efficient manner and according to regulations and internal procedures.Interacts with Customer Service, Product, and Global Service Centers, if required Skills / Requirements: Creates and confirms transport order to ensure pickup of the shipment.Performs booking and booking optimization according to internal guidelines as defined by Product.Responsible for the accuracy of invoices, bills of lading, shipping statements, foreign currency conversions, and the achievement of key performance indicators.Prepares, controls and distributes all required Export documents to counterparts (carrier, consignee, supplier, etc.) complying with regulations and internal procedures.Checks responses from counterparts and finalizes validation of required documents.Follows-up shipment status in the Export area, identifies incidents and ensures resolution of incidents.Supports Customer Service in the incident and exception management resolution.Maintains excellent relationships with suppliers, customers and oversea offices.Is responsible for identifying performance issues of suppliers and proposes solutions to improve/correct performance.Interacts with Customer Service, Product, and Global Service Centers, if required.
Unser Auftraggeber ist ein zukunftsorientiertes, dynamisch wachsendes Unternehmen im Großraum Frankfurt am Main, das sich als innovativer Produzent hochwertiger Industrie- und Technologielösungen etabliert hat. Mit Fokus auf Fortschritt, Qualität und Kundenerfolg unterstützt das Unternehmen seine Kunden dabei, Prozesse zu optimieren und Wettbewerbsvorteile zu sichern.
Global Service GmbH sucht in eine/n Business Manager Broking (m/w/d) standortübergreifendend in Köln, Hamburg oder Frankfurt am Main (ID-Nummer: 13660650)
Jones Lang LaSalle SE Your contact: Marta Marunchak marta.marunchak@jll.com #LI-MM4 Location: On-site –Frankfurt am Main, DEU If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
e-shelter security GmbH sucht in Frankfurt am Main eine/n Incident Manager (m/w/d) (ID-Nummer: 13665586)
POSITION Reporting to the Director of Global Portfolio in the Human Health Division you will be part of the global portfolio management team and commercial development department. Your main task will be to act as expert within your category enabling profitable category sales growth through clear go-to-market strategy.
Kontakt IMPACT GmbH - Niederlassung Frankfurt Christina Liesegang An der Hauptwache 2 60313 Frankfurt am Main Frankfurt@impact-group.de 06929 / 728960
Kontakt IMPACT GmbH - Niederlassung Frankfurt Christina Liesegang An der Hauptwache 2 60313 Frankfurt am Main Frankfurt@impact-group.de 06929 / 728960
This position provides opportunities for promotions after gaining certain experience and a proven record of accomplishment. Main tasks Support process optimization and redesign projects according to established project management and standardization methodologies (e.g.
Nordnet sucht in Frankfurt am Main eine/n Senior Growth Marketing Manager (ID-Nummer: 13664008)
Senden Sie uns Ihre vollständigen Bewerbungsunterlagen mit Angabe Ihres frühestmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung. Location: On-site –Frankfurt am Main, DEU, Schwalbach, DEU If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.
Main Tasks and Key Responsibilities Overall goals / Typical measures Seeks and prospects for BC targets to win new customers generally in the 30k-500k Euro range Net Sales per annumPlans and manages medium to large - sized Business CustomersBuilds rapport and trust with customers by being informed about customer’s business and the marketAssesses the type and size of customer needsRecommends solutions based on customer needs by using industry knowledgeIs responsible for closing business by connecting a customer’s needs to a DHL solution by offering value to the clients supply chainSupports customer growth by conducting joint visits with Product, TL and organizing workshops inviting customers to share information on updated regulations, products, etcUses networks within the various Sales channels within DP DHL to collaborate on customers, marketing strategies and offers a full supply chain of services to service customer needsCollects relevant customer information for the RFI/RFP/RFQ and prepares documents for customer implementation in order to ensure proper operational handover and implementation to meet customer expectations (SLA’s & SOP’s)Is a master user of DGF CRMTransfers SC with high value potential to key account Sales channel Job Requirements Computer Literate – All MS Programsand willing to learn additional computer skillsAbility to work in a team environment and transfer of knowledge to team membersAbility to work within time constraints, make own decisions and advise Client of logistics solutionsPunctuality and time management skills are essential elements of this position.Ability to work under extreme pressure with minimal supervision.Ability to communicate effectively on all levelsAbility to use initiative and be a self-starterCreativity and problem-solving capabilitiesOutstanding Customer relationship skills a necessityPunctuality and time management skills are essential elements of this position.Must have previous freight experience Skills / Qualifications Key capabilities / Competencies Competence Competency segment ‘Business’ Analysis:Breaks down a problem, situation or process into its component parts, separates the main issues from side-issues, understands the nature of parts and their relationship to one another.
MEG Mitarbeiter-Einkaufsgesellschaft mbH sucht in Frankfurt am Main eine/n E-Commerce Manager (m/w/d) (ID-Nummer: 13751478)